Fact Sheet PDF (2024)

ADNOC Distribution – Company Fact Sheet

ADNOC Distribution delivered significant value for its shareholders in 2020
and remains committed to create long term value with combination of: solid business resilience, smart growth strategy, and attractive and highly visible shareholder return

Fact Sheet PDF (1)

ADNOC Distribution in Numbers

445

Fuel retail sites in the UAE

326

Convenience stores

28

Vehicle inspection centers

8.66bn liters

2020
Fuel volumes

136.4m

2020
Fuel retail transactions

31.1m

2020
Non-fuel retail transactions

Company Profile

ADNOC Distribution is the leading retail and wholesale fuel brand and convenience store operator in the United Arab Emirates.

We are currently the sole fuel distributor in the emirate of Abu Dhabi and have a dominant market position in the northern emirates of Sharjah, Ras Al Khaimah, Fujairah, Ajman and Umm Al Quwain. Our expansion into Dubai began in 2018, with the opening of three fuel service stations. This growth was significantly accelerated in 2020 with 20 new stations opening in the emirate throughout the year.

We are also the leading marketer and distributor of fuels to commercial, industrial and government customers in the UAE. We provide aviation fuel and refueling and related aviation services to strategic customers throughout the UAE as well as refueling and related services to civil aviation customers at seven airports across the UAE.

To further compliment the services we offer at our fuel and retail stations, we operate the only government-authorized vehicle inspection centers in Abu Dhabi, and we expanded our vehicle inspection services to the other Emirates in 2020. We also offer car care services such as lube changes, tire change, and car washes at many of our locations. In addition, we lease space at our service stations to restaurants and other service providers, including major household brands such as McDonalds, KFC and Starbucks.

ADNOC Distribution was established in 1973, as a wholly owned subsidiary of ADNOC (Abu Dhabi National Oil Company), an integrated energy company owned by the Emirate of Abu Dhabi that operates across the hydrocarbon value chain, including exploration, production, storage, refining, marketing and distribution.

ADNOC Distribution shares are listed on the Abu Dhabi Securities Exchange (ADX) under the symbol ADNOCDIST.

Vision

We harness energy resources in the service of our nation.


Mission

Through partnership, innovation and a relentless focus on high-performance and efficiency we maximize the value of energy resources.

Strategy

Our smart growth strategy targets to deliver sustainable and profitable earnings growth and create long term value for shareholders. Our diversified businesses creates ample room for future growth in both our Fuel and Non-Fuel segments. Whilst remaining focused on our ambitious growth strategy, we are also committed to optimize our cost to become a leading cost efficient fuel retailer.

We recognize that the success of our business can only be achieved by placing our customers at the center of our offering. Our customer-centric focus is an integral part of our transformational journey from a fuel retailer to a retail destination offering more than just fuel.

We are on track to implement a clear and deliverable strategy, with a target to grow EBITDA to over USD 1 billion by 2023. We aim to achieve this by consolidating our market leader status in the UAE fuel sector, enhancing our product range, expanding geographically, maximizing returns from our current portfolio and increasing efficiencies in our costs and capital allocation.

Key pillars of our strategy:

  • Grow Market Share in UAE
    Despite uncertainties caused by COVID-19 pandemic, we are accelerating our domestic expansion plans in the UAE, reiterating our commitment to deliver growth in 2021 and beyond. We intend to boost our top-line growth in both fuel and non-fuel businesses. To achieve our long-term growth objective, we are focusing on the following key areas:
    - Network expansion in Dubai to gain market share
    - Maintain dominant market share in Abu Dhabi and the Northern Emirates
    - Commercial growth
    - Lubricants growth
    - Non-Fuel Growth
  • Grow Internationally
    Delivering on our international expansion remains integral to our ambitious smart growth strategy. We expect to grow internationally in markets, including in Saudi Arabia, where we see opportunities that can deliver against our investment criteria of more than 15% internal rate of return. Besides Saudi Arabia, we are also exploring other markets in GCC, Middle East and Northern Africa and Asia region
  • Unlock value from our assets
    To unlock value from our growing retail assets in order to maximize return on capital employed, we are undertaking comprehensive retail network health analysis based on data analytics to enhance asset utilization and earnings growth. This can be achieved through network portfolio optimization, property services transformation and fuel premiumization and portfolio management
  • OPEX and CAPEX Efficiency
    We are adopting an OPEX and CAPEX lite efficiency approach with customized operating models across the value chain. Our focus is consistently around operational excellence, efficiencies and optimization throughout our organization. We are optimizing our expenditures to become an increasingly efficient organization and balancing a reduction in our costs whilst maintaining a high level of customer service.

Key Enablers

To achieve our strategic objectives, we are continuing to invest in key enablers that will enable us to successfully execute our strategy. Key enablers are:

People and Performance Culture: We are instilling a performance-led culture that views everything we do through a commercial lens. People are at the core of our strategic imperatives. Throughout the transformation, we focus on the development of a highly skilled, world-class work force and encouraging a strong sense of responsibility and commitment

Digital and IT Infrastructure: The use of advanced technology is key to leveraging our position as the number one retailer in the UAE. We are modernizing our entire IT landscape through multiple digital and IT initiatives that comprise ERP, CRM, Unified Retail Management system, Machine Learning and Artificial Intelligence. We are revamping our digital Infrastructure to offer superior customer interface.

Operational and Customer Excellence: Improving the customer experience is central to our success. We achieve this by understanding what services customers’ value and thus enhance our offers to meet their needs. We differentiate our offering through speed, convenience, service offering, digital experience, price and loyalty.

Brand: We are closely monitoring our customer satisfaction and investing in ADNOC brand in UAE and new markets as we expand internationally.

Sustainability and CSR: We are committed to meet energy needs of our nation in a sustainable manner. We are undertaking initiatives to reduce Green House gas emissions in line with our 2030 decarbonisation strategy. We are taking concrete steps for reducing our energy intensity like use of solar panels, installation of EV chargers, use of smart technology etc. Our corporate social responsibility initiatives are focused in the pillars of Economy and Community service, wherein we are committed to increase In-country value, promote local employment and entrepreneurship.

At a glance

2020 Revenue

AED 16,132m

2020 Gross profit

AED 5,783m

2020 Gross profit margin

35.8%

2020 EBITDA

AED 3,189m

2020 EBITDA margin

19.8%

2020 Net Profit for the period

AED 2,432m

2020 Net Profit Margin for the period

15.1%

Governance

Chairman of the Board

CEO

CFO

H.E. Dr. Sultan Ahmed Al Jaber

Bader Al Lamki

Mohamed Al Hashimi

Stock Market Information

Market

Abu Dhabi Securities Exchange (ADX)

Sector

Energy

ADX symbol

ADNOCDIST

Currency

AED (United Arab Emirates Dirham)

International Securities Identification Number (ISIN)

AEA006101017

Reuters Instrument Code

ADNOCDIST.AD

Bloomberg symbol

ADNOCDIS:UH

Initially listed in the stock market on

December 13, 2017

Number of shares outstanding

12,500,000,000

Market cap as at 18/03/2024

AED 45,875,000,000

Financials

Fact Sheet PDF (2)

Fact Sheet PDF (3)

80%

Retail (fuel & non-fuel) (AED 2,562 m)

18%

Corporate (AED 580 m)

7%

Aviation (AED 233 m)

-6%

Unallocated1 (-AED 187m)

(1) Unallocated includes other operating income/expenses not allocated to specific segment

Retail Business

Fuel ADNOC Distribution is the UAE’s leading operator of retail fuel service stations, operating in 445 domestic locations as of 31 December 2020. We are the only operator of retail fuel stations in Abu Dhabi and a dominant operator in the Northern Emirates. We have expanded presence in UAE and now operate 26 fuel service stations in neighboring Dubai emirate. We are the only fuel provider to operate in all seven emirates, as well as have two stations located in Saudi Arabia.
We are also active in the retail sale of liquefied petroleum gas (LPG), compressed natural gas (CNG) and automotive lubricants. Non-Fuel Our non-fuel activities comprise convenience stores located at fuel service stations, as well as value added services such as car washes, lube changes, rental properties and vehicle inspection.

Convenience Stores ADNOC Distribution is the UAE’s largest convenience store retailer by number of stores and operate 326 convenience stores in the UAE by the end of 31 December 2020.
Car Services We offer car care services at many of our service station locations including car wash and lube change services. In addition, various services are provided by our partners and tenants, such as vehicle servicing, repairs and tire changes.
Rental propertiesWe manage and lease retail space within our service stations. Our tenants occupy more than 900 properties, offering quick service restaurants and supplementary products and services including banking and automobile insurance.
Major tenants include well-known global brands such as McDonald's, Starbucks, KFC, Subway and Burger King. Vehicle inspectionWe operate 28 vehicle inspection centers across the UAE, and we are the only authorized providers of government-mandated annual vehicle inspections in the Emirate of Abu Dhabi.

Commercial Business

Corporate ADNOC Distribution is the largest supplier of diesel and gasoline to commercial, industrial and government customers in the UAE wholesale fuels market.
We also sells lubricants (engine oils and greases), used by commercial, industrial, marine and government customers for motor vehicles as well as for other engines, machinery and equipment.

Aviation We provide fuel distribution services and aircraft refueling operations to ADNOC’s civil aviation customers. In addition, we also sell aviation fuel, and provides refueling and related services, to strategic aviation customers in the UAE.

Fact Sheet PDF (2024)

FAQs

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Be fairly short—check your assignment requirements for any guidance on minimum length, but generally fact sheets are 1-2 pages at most. Use bullet points. Be single spaced, with double space between any defined sections.

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A fact sheet is a short, typed or hand-written document that contains the most relevant information about a particular subject in the least amount of space. The goal is to provide facts and key points about a topic in a clear, concise, and easy-to-understand way.

What is the best practice of a fact sheet? ›

A fact sheet should preferably be a single page long. The information mentioned in the fact sheet should be brief and concise. Since visual information is easy to grasp, a fact sheet should be visually appealing comprising tables, charts, graphs, and bullet points. Fact sheets should be easily readable.

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A fact sheet is a brief document, usually one page long, that provides data about an organization, product/service, or idea. Fact sheets display key information in a visual manner to be easily digested by the reader.

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For the fact sheet, this means keeping it to one page. We've had people tell us that if a document is more than one page long, they automatically don't want to read it or tell themselves they'll read it later and never do. So, page length is definitely a factor in increasing the readership of a communications piece.

Is a fact sheet the same as a report? ›

While the fact sheet is an abbreviated report, citing reputable sources for data is still incredibly important (2). The goal of fact sheets is to present the facts or statistics, but also to interpret the significance of these data to the audience (2).

What is needed in a fact sheet? ›

  • • Pictures. Include a subtitle that stresses a key point from the fact sheet. Acknowledge source and reduce.
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For online brochures, pamphlets or factsheets, hyperlink the title and include an accessed date. If you're citing a PDF, avoid linking directly to the PDF. Instead link to the page that hosts the PDF.

Is a fact sheet one word or two? ›

A factsheet or fact sheet, also called fact file, is a single-page document containing essential information about a product, substance, service or other topic. Factsheets are frequently used to provide information to an end user, consumer or member of the public in concise, simple language.

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A fact sheet is usually (mostly) text. It relies on the reader understanding the language it is written in. An infographic is heavily image based, & while it does have text as well, a well made infographic can be understood without the reader understanding the language the text is written in.

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A fact file is a collection of the most important information on a particular subject or thing. For example, when filling in our fact file template on a person you could include: Their name. Their date of birth.

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If they are summary statistics, where possible, it's better to cite the source report or dataset but in general it's reasonable to cite such fact sheets as a published document authored by either the named author(if named) or the department which has generated it.

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Download the fact sheet template as a Word document or a PDF. At the top left, add your company name and the number of staff you currently employ. In the What We Do section, tell the reader about the problem your company was founded to solve. Describe what you do for your customers.

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Fact Sheet means a document that briefly sets forth the principal facts and the significant factual, legal, methodological, and policy questions considered in preparing a draft decision.

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